First Time Registration Form
If this is your first time using Selkirk Mobility, you will be asked to fill-out and submit the following form: First Time Registration Form
Making a Reservation
Transportation trips must be reserved at least 24 hours in advance for Monday — Friday trips, prior to the date that transportation is needed. Please note that the office is closed on Saturdays and Sundays so all weekend service must be booked before Friday. Reservations may be made by phone (204) 482-1234 or in person at the Selkirk Mobility Office located at 630 Sophia St, Selkirk.
When calling to make your reservation please have the following information:
1. Your name, address, and telephone number
2. The exact name and address (including suite number, if known) of the pick-up and drop-off locations. If the rider’s home address or destination is difficult to find, special driving instructions should be provided when a trip is reserved.
3. Time of appointment (if necessary)
4. Any special conditions (mobility aids, medical equipment, or Care Attendants travelling with you).
Riders are asked to be ready to board the vehicle 15 minutes BEFORE OR AFTER the scheduled pick up time. The driver will wait a maximum of 5 minutes before proceeding to the next stop on the route.
Cancelling a Trip
Customers must call the Selkirk Mobility office at least 1 hour prior to the previously reserved trip to cancel.
Trips that are cancelled with less than 1 hour notice will result in a No-Show recorded and the customer will be charged for the local trip or 25% of the quoted charter.
A Care Attendant (CA) is someone whose services or presence is required by the rider, at no charge, to meet his or her personal needs or to assist in travelling.
The need for a CA shall be documented during the registration process. Customers should inform the reservationist when they will be traveling with a CA to ensure an extra seat is reserved on the bus. CAs must have the same pick-up and drop-off location as the rider.
Riders may use wheelchairs, canes, walkers, and other common mobility devices on the Busses.
Wheelchairs must be equipped with four anchoring devices for secure attachment to paratransit vehicle floor.
Drivers cannot transport mobility devices that are broken or damaged to the extent that they pose an immediate safety threat.
Scooters and transfer chairs will be transported but all passengers must transfer to a regular seat.